Department stores are a well-established component of the retail landscape in the U.S. and are favored for the ability to buy items in many different categories in one location. However, after suffering sales declines during the recession, department store retailers are making changes to regain shoppers who may have traded down to alternate channels and/or reduced their overall spending on key categories sold at department stores. They are also making improvements in order to differentiate and compete with other channels particularly as online and mobile retail continues to evolve.
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Ali Lipson, Senior Retail & Apparel Analyst
Some questions answered in this report include:
- How are department stores staying relevant in a crowded retail marketplace?
- How are department stores reacting to growth of online and mobile shopping?
- How are department stores reacting to ongoing suppressed consumer confidence?
- How can department stores encourage consumers to shop more often?
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