New Market Study on DIY Retailing Industry - UK - May 2013

Table of Content

Introduction

Defining DIY

New format, new content

Definitions

Consumer spending

Retail sector

Financial definitions

VAT

Sales per stores, sales per sq m

Abbreviations

Executive Summary

Issues in the Market

Trend Application

The Market Environment

Strengths and Weaknesses

Consumer Spending on DIY

Sector Size and Forecast

Channels of Distribution

Space Allocation Summary

Retail Product Mix

The Specialist Retailers: Financials and Outlets

The Non-Specialist Retailers

Market Shares

Online and Social Media

Who’s Innovating?

Retail Advertising and Promotion

Customer Profile Comparisons

The Consumer – Where They Buy

The Consumer - Satisfaction with DIY Retailers

The Consumer – Attitudes Towards DIY

The Consumer - Buying DIY – Online vs In-Store

The Consumer – DIY Plans for the Year Ahead

Clas Ohlson

Homebase

Kingfisher Group (B&Q)

Wickes/Travis Perkins Retail

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Retailers such as B&Q and Homebase are established authorities in DIY – and they need to capitalise on this to deliver online advice, knowhow and service that pureplays such as Amazon cannot.

Some questions answered in this report include:

• Are there growth categories?
• Why the downsizing?
• Are small stores challenging the big boys?
• How can retailers capture non-core customers?
• What is the role of online?

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